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Terms and Conditions
Terms and Conditions
How to Order
The minimum order and re-order
amount is $150.00. Each item must be ordered in increment of minimum
2 pieces/pairs/sets.
Prices are subject to change and
we will advise you in advance if necessary and you can decide
whether to accept or cancel the item.
Items ordered together are not
necessarily shipped together due to availability. We ask that you
specify on your order form whether backorders or substitutions are
acceptable..
Custom Order
A special service is available to
customers who would like to design their own product. All custom
orders are subject to quantity minimums.
Payment Terms
We accept all major credit cards,
COD, money orders, and company checks (w/ approved credit). Credit
reference must accompany orders with COD payment.
Prepaid orders in the form of wire
transfer, checks, money order will be shipped upon payment being
processed.
Returned checks will be charged a
$25.00 service fee. Customers are responsible for all collection and
legal fees. COD requires an additional charge of $7.50.
Credit Terms
Customers who have ordered for one
year are eligible to apply for Net 30 term. Net 30 term customers
will be subjected to a 5.5% surcharge if Net terms are changed to
credit card after the shipment is received.
In the event buyer fails to pay
after invoice due date, any unpaid invoices will bear interest at
the rate of 1½% per month from due date.
Shipping Terms
All shipments are shipped
F.O.B.Shipping Point. Buyer shall be responsible for shipping costs.
If no carrier is designated, all
shipments are sent by UPS Ground Service.
Shipping dates are approximate,
dependent upon credit approval and delays beyond our control.
Return Policy
All claims for damaged merchandise
or shortages must be made within 3 days from receipt of merchandise.
Only merchandise having a
manufacturers’ defect will be accepted for replacement or credit.
Misused or improperly cared for products will not be accepted.
Merchandise accepted for return
for reasons other than manufacturer defects or errors are
subject to a 20% restocking fee.
Returned goods must be in original
packaging. A 20% restocking fee will be assessed on refused
shipments, unauthorized returned items and items that are not
returned in the original boxes.
All returns will require a Return
Authorization number (RA #) and a copy of the invoice of the item
that was shipped on. Packages sent without a RA # will be refused.
RA # should be indicated outside of carton.
Refund for less than $5.00 will
not be issued. The amount will be kept on account credit to be
applied on future orders.
Cancellation Policy
Orders are not subject to
cancellation or change in shipping schedule or other conditions
agreed upon without seller's consent.
All orders cancelled prior to
shipment, but already packed in our warehouse are also subject to a
20% restocking fee.
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