Jacki design International home
 
Terms and Conditions

Terms and Conditions

How to Order

  1. The minimum order and re-order amount is $150.00. Each item must be ordered in increment of minimum 2 pieces/pairs/sets.

  2. Prices are subject to change and we will advise you in advance if necessary and you can decide whether to accept or cancel the item.

  3. Items ordered together are not necessarily shipped together due to availability. We ask that you specify on your order form whether backorders or substitutions are acceptable..


Custom Order

  1. A special service is available to customers who would like to design their own product. All custom orders are subject to quantity minimums.


Payment Terms

  1. We accept all major credit cards, COD, money orders, and company checks (w/ approved credit). Credit reference must accompany orders with COD payment.

  2. Prepaid orders in the form of wire transfer, checks, money order will be shipped upon payment being processed.

  3. Returned checks will be charged a $25.00 service fee. Customers are responsible for all collection and legal fees. COD requires an additional charge of $7.50.

Credit Terms

  1. Customers who have ordered for one year are eligible to apply for Net 30 term. Net 30 term customers will be subjected to a 5.5% surcharge if Net terms are changed to credit card after the shipment is received.

  2. In the event buyer fails to pay after invoice due date, any unpaid invoices will bear interest at the rate of 1½% per month from due date.


Shipping Terms

  1. All shipments are shipped F.O.B.Shipping Point. Buyer shall be responsible for shipping costs.

  2. If no carrier is designated, all shipments are sent by UPS Ground Service.

  3. Shipping dates are approximate, dependent upon credit approval and delays beyond our control.


Return Policy

  1. All claims for damaged merchandise or shortages must be made within 3 days from receipt of merchandise.

  2. Only merchandise having a manufacturers’ defect will be accepted for replacement or credit. Misused or improperly cared for products will not be accepted.

  3. Merchandise accepted for return for reasons other than manufacturer defects or errors are subject to a 20% restocking fee.

  4. Returned goods must be in original packaging. A 20% restocking fee will be assessed on refused shipments, unauthorized returned items and items that are not returned in the original boxes.

  5. All returns will require a Return Authorization number (RA #) and a copy of the invoice of the item that was shipped on. Packages sent without a RA # will be refused. RA # should be indicated outside of carton.

  6. Refund for less than $5.00 will not be issued. The amount will be kept on account credit to be applied on future orders.


Cancellation Policy

  1. Orders are not subject to cancellation or change in shipping schedule or other conditions agreed upon without seller's consent.

  2. All orders cancelled prior to shipment, but already packed in our warehouse are also subject to a 20% restocking fee.